Support Plans

Maintenance and rapid repair solutions for a productive lab

Your lab equipment performance is crucial to the overall productivity of your lab, and there’s no time for downtime when it comes to science. Unity Lab Services lab equipment services plans offer a 50% faster response time and up to 50% remote resolution when compared to customers without a service plan.

The Unity Lab Services Advantage – superior quality service to get you up and running faster

The following lab equipment services plans are available for equipment including biosafety cabinets, centrifuges, cold storage, CO2 incubators, and water purification.

  Warranty Post warranty
  Factory Warranty Total Care
Tech Direct
Service Plan
Total Care
Service Plan
Preventive Maintenance   Fixed price
Corrective Maintenance Hourly 15% discount
(factory certified parts & labor)
Remote Technical Support Limited support
On-site Response Commitment* Standard 2 business
Standard 3 business
2 business
Repair Warranty Equipment warranty Equipment warranty 90 days 1 year 1 year
Smart Connected Services    
Compliance Services   Optional Full charges apply Optional Optional

*On-site response commitment: Guaranteed response time from receipt of PO. Only available in select locations.
** Subject to availability

Request a quote »
Learn more about lab equipment service plan options »

Call today at 800-438-4851 ext. 2
Choose a plan that achieves your particular goals or work with our service specialists to develop a support program to meet your exact requirements.